FAQs
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What makes “Cao Chocolates” a different chocolate business?
This is the most popular question and we always answer the same way. Our business was created from the passion and love for gourmet chocolate and we believe through our confections you can feel the love we put in every product and share it with your loved ones.
Our chocolates are made with finest Venezuelan cacao, fresh ingredients and premium liquors in small production batches to guarantee the freshness of every product.
We are not just any chocolate business. We are a chocolate experience from the moment you decide to order until the last bite of your chocolate. (We are sure the after taste will make us unforgettable).
Do you ship nationwide? Yes, we do. We ship our confections within the U.S. (including Hawaii and Alaska). For Puerto Rico orders please contact us This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will provide pricing and shipping information. We use USPS and UPS for nationwide shipping both services with signature confirmation for your convenience.
Do you ship for Miami Customers? Remember when you buy Cao Chocolates you buy a chocolate experience and part of that is receiving your order hand delivered to your door in a gift bag.
Do you offer same day delivery? We usually don’t offer same day delivery since your order is made fresh after we receive it and take some production time. However you can contact us before 10.30 am if you need an order for the same day at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will do our best to help.
During summer time how do you ship your chocolates? We use insulated boxes and ice packs to guarantee the quality of the product when arrive to the final destination.
Can I include a card with a special message when order? Of course and it’s free, during the checkout process you can add the text you desire to include in the card at the special instructions field.
Do you wholesale your confections? Yes, we do. It will be a pleasure for us to work with your business, feel free to contact us for detailed information.
Is Cao Chocolates organic chocolate? No, we use fair trade chocolate but it’s not organic certified yet.
Is Cao Chocolates kosher? No, we use kosher chocolate but our factory is not kosher certified.
Allergies information - Chocolate barks: Dairy free, gluten free and vegan. - Chocolate truffles: No sugar added, free of preservatives, no artificial colors or flavors and contain dairy products. (Some of them contain nuts). - Chocolate tablets: Some contain nuts, dairy free, gluten free and vegan. - Mendiants: Our mendiants contain mixed nuts. Dairy free, gluten free. - Chocolate covered fruits: Nuts free, dairy free, gluten free. - Molded Chocolates: Contain dairy products, no artificial colors or flavors. (Some of them contain nuts).
Important information: Please note all our products are made within the same Cao Chocolates facility; they may contain traces of nuts, dairy, gluten, and eggs.
If you have any other question or comment please feel free to email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we will contact you. |

